Faqs
📦 SHIPPING & LOGISTICS
Where do you ship from, and how long does it take?
All Natuchoice orders are fulfilled and shipped directly from our local, secure warehouse located at 15702 Cypress Ave, Chino, CA 91708. Because we operate 100% on-shore within the United States, your package will arrive via expedited carrier within 1 to 2 business days after processing. We do not dropship or ship from overseas.
Do you ship internationally?
No. To maintain the highest logistics efficiency and strictly comply with domestic distribution laws, Natuchoice ships exclusively within the United States. Any international orders will be automatically canceled and refunded.
How can I track my package?
Once our Chino, CA fulfillment team packs your order, you will receive an automated Shipment Confirmation Email containing your tracking number (USPS Priority, FedEx, or UPS). Tracking data usually updates within 24 hours.
💊 PRODUCT & SCIENCE
What is Natuchoice BPC-157?
BPC-157 (Body Protection Compound-157) is a premium, synthetically derived peptide modeled after a protective protein found naturally in the human gastric juice. Natuchoice specializes in high-purity BPC-157 capsules engineered to support tissue regeneration, rapid joint/muscle recovery, and cellular health.
Have these statements been evaluated by the FDA?
No. In compliance with federal regulations, the statements, products, and descriptions on our website have not been evaluated by the Food and Drug Administration (FDA). Our BPC-157 capsules are dietary wellness supplements and are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare professional before starting a new supplement regimen.
Can professional athletes use your BPC-157 capsules?
Please check with your specific athletic organization. BPC-157 is currently included on the prohibited list by certain professional athletic commissions and sports governing bodies (such as WADA and USADA). It is the buyer’s sole responsibility to ensure compliance with their sport's governing rules.
💳 PAYMENT & SECURITY
What payment methods do you accept?
We accept all major credit cards and secure digital wallets, including:
- Cards: Visa, Mastercard, American Express, Diners Club, and Discover.
- Wallets: Apple Pay and Google Pay.
Is my payment information safe with Natuchoice?
Absolutely. Your checkout security is our top priority. We use industry-standard Secure Sockets Layer (SSL) encryption and maintain strict PCI-DSS compliance. Your full card credentials are never stored on our servers and are handled entirely by secure, verified global payment gateways.
🏢 CORPORATE & TRUST
Who owns and operates Natuchoice?
Natuchoice is a premium American wellness brand founded by Hope Alexis King. The brand is legally owned and securely operated under our parent corporate entity, ALEXIS SoftWare LLC.
What are your company credentials for verification?
We believe in absolute transparency. Our corporate registry details are open to all customers and merchant processors:
- Legal Entity: ALEXIS SoftWare LLC
- Corporate Headquarters: 2409 Arapahoe St, Denver, CO 80205
- Employer Identification Number (EIN): 99-3735770
How can I contact customer support?
If you have any questions about our ingredients, batch purity, or your delivery status, please drop our team a line at info@natuchoice.com. Our dedicated support desk typically responds to all inquiries within 12–24 hours, Monday through Friday.